Shipping Policy

Export & International Shipping Disclaimer

The Pellet Man – Export & International Shipping Disclaimer

By purchasing products from The Pellet Man for delivery outside of the United Kingdom, the purchaser agrees to the following terms:

The purchaser/importer is solely responsible for any additional charges, fees, taxes, or costs associated with the importation of goods into the destination country. These costs may include, but are not limited to:

• Customs Duties
• Import Taxes
• VAT or Local Sales Taxes
• Customs Excise Charges
• Handling Fees
• Clearance Fees
• Brokerage Charges
• Additional Postage or Delivery Costs

The Pellet Man accepts no responsibility for delays caused by customs authorities, import restrictions, or unpaid import charges.

If a shipment is refused, returned, abandoned, or destroyed due to unpaid fees or failure to comply with local import regulations, any return shipping costs, customs charges, storage fees, or losses incurred will remain the responsibility of the purchaser.

It is the purchaser's responsibility to ensure that the ordered products comply with all local laws, regulations, and import requirements within their country before placing an order.

The Pellet Man reserves the right to amend or update this disclaimer at any time without prior notice.